FAQs

What are the care instructions for Frog Hill Designs products?

A care label is attached to each product.  Pillow covers are removable and can be washed in cold water.  Throw care varies.  If you have any questions, please contact customer service. 

When will my order ship?  How do I track my order?

Items begin shipping within 24 hours after event ends.  In stock items are scheduled to arrive via USPS Priority Mail within 2 weeks.  Backordered items are scheduled to arrive within 4 weeks.  A tracking # will be sent via email when your order ships.  Please utilize the USPS website to track delivery.  If you do not receive a tracking #, please check your junk or spam folder as these can often inadvertently be found there.   

When will backordered items arrive?

Backordered items will begin shipping within 2-3 weeks following the order date.  They should arrive within three weeks.

What is your return policy?

All orders placed via the Today Show event are final sale.

Where can I find additional Frog Hill Designs product?

All our products can be viewed on our website, www.FrogHillDesigns.net

Do you sell to the trade?

Yes.  Please use the "Contact Us" page on our website to request an application.